Terms & Conditions, Privacy Policy, and Digital Products Policy

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Business Name: The Connection Effect (“Company,” “we,” “us,” “our”)
Website: https://www.connectioneffect.com
Support Email: connectioneffect@gmail.com
Effective Date / Last Updated: January 2026

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This page contains our Terms & Conditions, Privacy Policy, and Digital Products Policy.

By using our website or purchasing from us, you agree to these policies.

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Table of Contents

1. Terms & Conditions

2. Privacy Policy

3. Digital Products Policy

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1) Terms & Conditions

1.1 Acceptance of Terms

By accessing or using our website, purchasing products, downloading digital resources, or interacting with our content, you agree to be bound by these Terms & Conditions and all policies referenced on this page.

If you do not agree, please do not use the website or purchase from us.

1.2 Who We Serve

Our website and offerings are intended for individuals who are at least 18 years old, or who have permission from a parent/guardian.

1.3 Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date above reflects the latest version. Your continued use of the website after changes means you accept the updated terms.

1.4 Website Use and Conduct

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to any part of the site

• Interfere with site functionality (including viruses, scraping, or automated attacks)

• Use our content in a way that infringes our intellectual property rights

We reserve the right to restrict or terminate access if we believe there is misuse of the site.

1.5 Purchases, Payments, and Checkout Platform

Purchases made on our website are processed through Wix Checkout and/or integrated payment providers. By purchasing, you agree to provide current, complete, and accurate purchase information, including a valid email address for delivery.

We reserve the right to:

• Refuse or cancel orders suspected of fraud or unauthorized activity

• Limit quantities or restrict purchases in certain situations

• Correct pricing or listing errors, even after an order is submitted (with notice)

1.6 Digital Products and Delivery

Certain offerings are delivered as instant digital downloads (such as PDFs, templates, guides, and other digital materials). Delivery details, licensing, and refund rules are covered in the Digital Products Policy section below.

1.7 Intellectual Property

All content on this website—including text, downloads, branding, graphics, worksheets, and other materials—is owned by The Connection Effect or used with permission, and is protected by intellectual property laws.

You may not copy, reproduce, distribute, republish, upload, sell, or create derivative works from our content without written permission.

1.8 Personal Use License (Digital Materials)

When you purchase or download a digital resource, you receive a limited, non-exclusive, non-transferable license for personal use only unless otherwise stated in writing. Commercial use (client distribution, workshops, resale, team training) requires explicit written permission.

1.9 Coaching/Education Disclaimer (Not Therapy or Medical Care)

Our website, digital products, and educational content are intended for informational and educational purposes. They do not constitute medical, mental health, legal, or financial advice.

Coaching is not a substitute for therapy, diagnosis, or treatment. If you need professional support, please seek a qualified provider.

1.10 Results Disclaimer

We do not guarantee outcomes. Results vary based on many factors, including personal circumstances and follow-through.

1.11 Third-Party Links and Services

Our site may include links to third-party websites or tools. We are not responsible for the content, policies, or practices of third parties. Use them at your own discretion.

1.12 Limitation of Liability

To the fullest extent permitted by law, The Connection Effect will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or purchase/use of products, including digital downloads.

Our total liability for any claim related to a purchase will not exceed the amount you paid for that specific product.

1.13 Indemnification

You agree to indemnify and hold harmless The Connection Effect from any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your misuse of the website, violation of these Terms, or infringement of any rights.

1.14 Governing Law

These Terms are governed by the laws of [Your State], United States, without regard to conflict-of-law rules. Any disputes will be handled in the appropriate courts located in [Your County/State], unless otherwise required by law.

1.15 Contact

Questions about these Terms: connectioneffect@gmail.com

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2) Privacy Policy

2.1 Overview

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, download a product, or contact us.

2.2 Information We Collect

We may collect the following categories of information:

Information you provide:

• Name, email address, phone number (if provided)

• Billing/shipping details (if applicable)

• Purchase history and digital download fulfillment details

• Messages you send us (email/contact forms)

Information collected automatically:

• Device and browser data

• IP address and approximate location (general)

• Pages visited, time spent, referral sources

• Cookies and similar tracking technologies

2.3 How We Use Information

We use information to:

• Deliver purchases and provide customer support

• Process payments and prevent fraud

• Send transactional emails (receipts, download links, order updates)

• Communicate about products, updates, marketing, or newsletters (if you opt in)

• Improve the website, offerings, and user experience

• Maintain security and comply with legal obligations

2.4 Email Marketing and Opt-Out

If you opt in to marketing emails, you can unsubscribe at any time using the link in the email. Transactional emails related to purchases may still be sent (order confirmations, delivery emails, support messages).

2.5 Cookies and Analytics

We and our service providers may use cookies and analytics tools to understand how the website is used and improve performance. You can adjust cookie preferences in your browser settings, though some site features may not function properly if cookies are disabled.

2.6 Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers only as needed to operate our business, such as:

• Website hosting and checkout platform (e.g., Wix)

• Payment processors

• Email delivery/marketing providers

• Analytics/security tools

These providers are permitted to use your information only to provide services to us.

We may also disclose information if required by law, to enforce our terms, or to protect rights, safety, and security.

2.7 Data Security

We take reasonable steps to protect personal information. However, no online transmission or storage method is 100% secure. Please use caution when sharing information online.

2.8 Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

2.9 Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

2.10 Your Rights

Depending on where you live, you may have rights related to your personal information, such as requesting access, correction, or deletion. To make a request, email connectioneffect@gmail.com.

2.11 International Visitors

If you access our website from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

2.12 Updates to This Privacy Policy

We may update this policy periodically. Changes become effective when posted, and the “Last Updated” date will reflect the current version.

2.13 Contact

Privacy questions or requests: connectioneffect@gmail.com

 

3) Digital Products Policy (Instant Downloads)

This Digital Products Policy applies to all purchases of downloadable digital resources sold through our Wix Checkout (“Digital Products”), including (but not limited to) PDFs, workbooks, journals, templates, and guides.

By purchasing or accessing Digital Products, you agree to this policy.

3.1 Delivery (Instant Downloads)

Digital Products are delivered electronically and available immediately after successful payment via:

• A download link on the order confirmation/thank-you page, and/or

• An order confirmation email from Wix containing your download link(s)

Please download and save your files promptly for your records.

If you don’t receive your download within 30 minutes:

1. Check spam/junk/promotions folders

2. Search your inbox for “Order confirmation”

3. Email connectioneffect@gmail.com with your name and the email used at checkout

3.2 No Refunds / All Sales Final

Due to the nature of instant digital delivery, all digital product sales are final. We do not offer refunds, returns, or exchanges for Digital Products.

Please review the product details carefully before purchasing.

3.3 Support for Delivery Issues

If there is a genuine delivery issue (wrong file delivered, corrupted file, or a non-working link), contact connectioneffect@gmail.com within 7 days of purchase. We will provide reasonable support, such as:

• Re-sending the download link(s), and/or

• Providing a working replacement file

3.4 Personal Use License

Your purchase grants a limited, non-exclusive, non-transferable license for personal use only.

You may:

• Download and save the file(s) for your personal use

• Print copies for your own use (unless stated otherwise)

You may not:

• Share, forward, sell, reproduce, distribute, upload, or post the product (or any portion)

• Use it commercially (client distribution, workshops, team training, resale) without written permission

• Modify and repackage the content as your own product

Commercial licensing requests: connectioneffect@gmail.com

3.5 EU/UK Notice (If Applicable)

If you are located in the EU/UK, you may have a legal right to withdraw within a certain period. However, by purchasing Digital Products and receiving immediate digital delivery, you acknowledge you are requesting immediate access and (where applicable) consent to losing withdrawal rights once delivery begins.